Account verification

What is verification?

Verification is a procedure in which a financial institution asks you for personal information to confirm your identity. Using verification, IQ Option identifies those who do not have the right to engage in activities on the market (for example, minors), so as not to send money to third parties and not to work with fake people. After completing the procedure, your account will be verified, and you will be able to seamlessly carry out any financial transactions on the platform.

Protecting the rights and interests of the client, as well as protecting the company from possible risks—all this is ensured by verification. The data can be used to verify a customer's identity to prevent fraud and other problems.

Step-by-step instructions for passing verification

After registering your personal account on the platform, you will need to make a deposit and then withdraw your earnings. To do this smoothly and use any payment methods, confirm your identity through your personal account. You can find out more about this in an article about replenishing an IQ  Option account.  

The verification process is not at all difficult, following our guide, you will pass this stage without any problems and enjoy the platform and your successful transactions.

Step 1. Log in to your IQ Option account. If you don’t have a personal account yet, create one in literally 2 clicks. Use our link to log into the platform with your username or register:

Step 2. Go to the verification menu. Go to the “Personal Data” section in the trade room or on the website and select the “Verification” menu.

Step 3: Check your email. An email with a confirmation code will be sent to the email address that you provided during registration. Go to your mailbox to copy the verification code. Return to the verification page and enter the code in the field.

The email address you provide will be your primary account address and will be used for all types of confirmations and important updates, so be sure to use your own email address that you have regular access to.

Step 4. Enter personal information. After email confirmation, the next part will be available. Fill in all fields: name, date of birth, country, and address. Be sure to enter the correct information provided on the documents. As well as your actual address, which you can verify later (read step 7 for details on address verification requirements).

Step 5. Confirm your identity using a document. This is necessary so that the user can withdraw his money from the platform without any problems. The broker should review your documents to ensure that you are trading on your own behalf and are fully responsible for it.

IQ Option accepts the following documents:

• Passport (photo page)
• Government-issued ID
• Driver's licence
• Residence permit

The document must contain:

• Your full name
• Your photo
• Date of Birth
• Validity
• Document Number
• Your signature

When submitting a document, please note that the validity period of the document must be normal. Providing false or damaged documents may result in blocking or prohibiting further transactions. Be sure to follow the requirements:

• Clear image with your name and photo
• The document is not cropped
• The document is not damaged, all data is visible
• No watermarks/drawings

Step 6. Bank card verification. If you are going to use the card as a deposit and withdrawal method, you will need to confirm that you are the owner of the card, that you have the rights to use it, and that what you are doing is legal. If you made a deposit using an electronic wallet and have never used a bank card, you do not need to confirm the card. To confirm ownership of the card, you must provide an image (scan or photo) of your bank card on both sides.

• The card must contain the user's name.
• On the front and back sides of the card, part of the number must be hidden (exactly 6 digits).
• The CVV code must be hidden on the reverse side.

To hide the numbers, you can use the physical method (hiding the numbers with a piece of paper) or the digital method (hiding the numbers with a black stripe).

Step 7. Confirm your real address. In some cases, the broker may request proof of address, in which case one or more of the following documents may be required:

• Utilities: gas, water, electricity, telephone.
• Bank statement/letter showing your current bank account (photo/scan of original letter or PDF details).
• Tax return.
• Official certificate of residence issued by the local mayor's office (municipality).

The document must be clear and legible, bearing the organization's logo and its official seal or stamp. The document must not be older than 6 months.

Step 8: Wait for confirmation. After checking all the scans and documents that you sent to the customer service department, the broker will change the status of your account to “Verified”. IQ Option tries to speed up verification. However, sometimes additional testing may be required (from 48 hours). You will be notified of the results as soon as the documents are verified. You can track the verification status on our website or mobile application.

Storing personal data is a big responsibility these days, IQ Option provides a high level of security to protect the privacy of its clients.

Verification Tips

Account verification is intuitive and usually does not raise any questions during its completion. In addition, if you are an honest trader and are not trying to hide data, it will not be difficult for you to provide information about yourself and documents. Based on experience, we would like to give some advice:

• Don't delay checking

To withdraw funds in any way or top up your account using a card, you need to go through this procedure. Therefore, do not delay this process. If you are serious, start verification before your first deposit. This way, when the time comes for your first withdrawal, you will be 100% ready and will be able to withdraw your money without any difficulty.

• Provide accurate information

You should not open an account in someone else's name or in your friend's or relative's email address. This is a direct violation of the broker's rules, so the account may be blocked. You must only use your own data.

• Clarify your questions

If you have questions about verification or platform operation, use our knowledge base and answers to questions, ask a question in the customer service chat or contact us by mail support@iqoption.com.